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About Your Visit


For Your Appointment

All patients must bring the following to every appointment:

  • Photo ID
  • Insurance Cards
  • Copayment
  • Copies of X-Rays or MRI’s (discs are preferable)
  • Copies of X-Ray, MRI, EMG, Bone Scan, or other medical reports
  • A list of current medications and any known allergies
  • Attending Physician Statements or any other forms to be completed by the doctor

OAR Patient Portal

Orthopaedic Associates of Riverside is pleased to introduce the OAR Patient Portal! The Patient Portal is an electronic system that will allow you, our patients, to communicate your medical needs with our office staff and providers through a secure online system at your convenience.

To join the Patient Portal, call the office and provide our staff with your email address then click on the button link above.

  • Expedite your check-in process by completing New Patient Forms online
  • Tired of waiting on hold? Schedule your appointments, order medical records, and request prescription refills electronically
  • Update your medical history and pay bills from the privacy of your home
  • Verify your insurance eligibility and review your benefits prior to your appointment

Insurance Information

We accept most major insurance plans.

Aetna

Beech Street

Blue Cross Blue Shield
  • Blue Card PPO
  • Blue PPO Gold
  • Blue PPO Silver
  • Blue PPO Bronze
  • Blue Options
  • Blue Choice Options
  • Blue Edge
  • Community MMAI Medicare-Medicaid Plan
  • Medicare Advantage PPO

  • Blue Advantage HMO
  • HMO Illinois
  • Blue Precision
  • Blue Medicare Advantage HMO
  • *Network Affiliation: Chicago Health Systems
Cigna/Great West
  • PPO
  • HMO
  • POS
  • EPO
  • Local Plus
Cigna/Healthspring
  • Medicare Advantage HMO
  • Preferred HMO-POS
  • Primary HMO
  • Totalcare HMO-SNP
  • Care Plan of Illinois
  • Special Care Plan of Illinois
Coventry

First Health

Healthlink

HFN

Humana
  • PPO
  • PPO/ASO
  • POS
  • Choice POS
  • Medicare Advantage
  • Humana Gold Plus Integrated Medicare-Medicaid Plan (MMAI)
  • Humana Integrated Care Program of Illinois
Humana HMO
  • Humana Illinois Platinum
  • Humana Gold Plus
  • Humana Medicare Employer
  • Humana HMO X
Interplan

Land of Lincoln
  • Select plans – please call the office for more information
Medicare

Railroad Medicare

Multiplan

PHCS

PHCS Savility

Preferred Network Access

United Health Care
  • Our doctors are UHC designated providers
UFCW Local 1546 Health and Welfare Fund

Unicare

For Your Appointment

Please call the office to make an appointment in advance. If you are unable to keep your appointment, please call us as far in advance as possible so we may use that time to see another patient in need of care. We make a sincere effort to adhere to our appointment schedule and appreciate your patience if we are late due to emergencies or hospital surgery.

New Patients

Electronic Pre-Registration is available on our Patient Portal. The utilization of this feature will expedite your check-in process at the time of your appointment. To receive access to the Patient Portal, please call the office, and a member of our staff will assist you.

If you have already completed electronic pre-registration on the Patient Portal, please arrive to your appointment five minutes early to complete the check-in process. Please bring the items listed in the side column to your appointment.

If you have not completed electronic pre-registration on the Patient Portal, please arrive to you appointment thirty minutes early to complete the check-in process. Medical forms are available for download for your convenience. Please print, complete, and bring all forms to your appointment, along with the items listed.

Follow Up Patients

We ask that you please arrive five minutes early to your scheduled appointment time to complete the check-in process. We will always do our best to accommodate our patients; however we cannot guarantee appointments outside of your scheduled appointment time. Please bring the items listed below to every appointment.

Patient Portal

Visit OAR's Patient Portal »

Fees & Payments

We make every effort to decrease the cost of your medical care. Therefore, we request payment arrangements for all office services at the time they are rendered unless prior arrangements have been made. We accept cash, checks, MasterCard, Visa, and Discover for your convenience. If we are a participating provider of your insurance company, we will bill them. However, payment is the patient's responsibility. We will help in any way we can to assist you in handling claims.

Prescriptions & Renewals

Effective October 6, 2014 the Drug Enforcement Agency has developed new mandates for narcotic medications.

Narcotic medications cannot be filled or refilled over the phone, by fax, or electronically.

Pharmacies will only accept hand written prescriptions signed by your provider. Therefore, all prescriptions will need to picked up in the office during office hours.

Due to these new regulations, your provider will not be able to refill your narcotic medication(s) over the weekend.

Our providers are dedicated to your medical treatment and recovery. Therefore, it is very important to request all narcotic medication refills timely.

Please ask a member of the clinical staff if you have any questions regarding this information.

Thank you in advance for your patience and understanding.

Office Hours for Prescription Refill Requests

  • Monday–Thursday: 8:00am–4:30pm
  • Friday: 8:00am–11:00am

Office Hours for Prescription Pick Up

  • Monday–Friday: 8:00am–4:30pm